26th Sept 2022
Changes to card payments
We have switched our primary payment processor to a new provider. This impacts all payments made by Visa, Mastercard and Amex cards. The switchover will improve the checkout experience and reduce declined payments. It follows two months of trials. The switchover does not impact clients paying by PayPal or bank transfer. We are expecting to see a ...
4th Jul 2022
A big hello to JSWeb clients!
We're delighted to welcome all hosting clients moving from JSWeb to Spiral Hosting. If this is your first time logging in to Spiral Hosting please request a password reset by clicking 'Forgot?' on the login page. As part of a strategic business review, JSWeb is no longer offering web hosting, cloud servers or domain registration. Existing ...
11th Aug 2021
New bank account for Euro payments
This is a notice for clients who pay in Euro. It does not impact payments in other currencies.
In May 2021, we switched our business bank account to Bank of Ireland. The new account details are below.
If you have our old Ulster Bank account details, please remove them from your records. We will stop receiving payments to Ulster Bank from ...
13th Apr 2021
Alert – Lookout for fake cPanel emails
Spiral Hosting are today asking our clients to be extra vigilant for scam emails purporting to be “Disk Quota” or “Resource Usage” warnings from cPanel.
We wish to advise all our clients to be on the lookout for scam emails that might appear to be generated by your cPanel hosting account. There are several different versions of a phishing ...