Articles
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Accessing Your cPanel Hosting Control Panel 9519
Getting to your cPanel (hosting control panel) is very simple. A link is available in the 'New Account Information' you receive when you sign up...
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Affiliate Scheme - Earn commission when you refer clients! 118
Our affiliate scheme is a great way for our clients to earn commission on any referrals they bring to Spiral Hosting! If you have a friend, work...
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I Want To Cancel My Service 9906
Every customer has full access to manage their products via the Spiral Hosting client area. It's very easy to cancel by logging into the client...
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I've Paid For A Renewal I Don't Want - Refunding Automatic Renewals 5460
All the services we provide are subscription-based and are automatically renewed on their due date. This is made clear on our signup pages, our...
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My Account Has Been Suspended - Help! 6982
Firstly, Don't panic!Alot of the time, the account has been suspended because of overdue payment. Login to your client area and view your invoices....
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Passwords - Changing Them 10471
We always recommend keeping your password up to date so here is the most common areas and how to reset the passwords:To change your Client Area...
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PayPal Subscription - Important Information 7956
If you have elected to utilize Paypal's Subscription option to pay your hosting fees, you are responsible for managing your own Paypal...
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Terms of Service Violation - The Consequences 7460
If you or one of your customers violates the TOS (Terms of Service), we will suspend that individual account (in the case of resellers, we will...
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There Are alot of People In My Team - Creating Contacts & Sub-Accounts 5766
Please don't give third parties access to your client area. If you want to give access to your webmaster, business colleagues or another...
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Upgrading My Hosting Plan 5288
Have you noticed you are hitting resource limits alot? Need more space to expand your site or receiving more site visits?All of our clients have...
