Every web hosting plan has generous resource limits so that your website can have optimal speed and performance. We use a system called LVE (Lightweight Virtual Environment), developed by CloudLinux, to prevent any account impacting the overall performance of the hosting server. The LVE system helps to maintain server stability by enforcing fair usage limits. It constantly records usage data for every hosting account, which customers can review in their hosting control panel.
Website owners, web developers and IT administrators should be aware of the resource limits on their hosting plan.
Sometimes websites can hit the account limits if they get a surge in traffic, for example following TV/radio coverage or a social media campaign. If you're experiencing an error "508 Resource Usage Limit Reached" on your website, we have a useful troubleshooting guide here: 508 Error - Resource Usage Limit Reached
You may be familiar with the two traditional limits on hosting plans:
- Disk space (the amount of space taken up by all your website files, emails, databases, etc.)
- Bandwidth (a monthly measurement of the traffic to your website/account)
However, these limits don't acknowledge the many different technical aspects of a hosting environment. In particular, since most hosting types are shared environments, there are also these other limits related to the hardware:
- CPU Cores: processing power
- Memory (RAM): physical memory
- I/O Throughput: the volume of data written to/from the storage drive
- Operations per Second (IOPS): reads and writes per second on the storage drive
- Inodes: number of files/folders stored
- EPs (Entry Processes): maximum amount of active connections to the web server
- Total Processes (NPROC): maximum number of processes running inside the LVE
We offer different levels of hosting solutions (shared hosting, enterprise hosting, cloud/virtual servers, dedicated servers), each with different resource limits. You can find specific details on the resource limits for each plan on our website. Some of the above limits may not be listed, but we'll gladly share them on request.
Updated by SP on 17/01/2023
