Articles

Are The Amount of Emails I Can Send Limited?

Yes. We limit outgoing email rates to 200 emails per hour on our shared and reseller solutions...
Can I Password Protect My Directories?

Yes, you can easily password protect directories from within your control panel under Password...
Can I Pay Monthly & Is There A Contract?

Our smallest Shared Plan - Plan 1 - can only be paid Annually or above. It's very competitively...
Can We Use PHP?

We currently support PHP versions 7.1, 7.2, 7.3, 7.4, 8.0, 8.1 and 8.2 on all of our shared...
Do You Allow Adult Content?

Due to the restrictions imposed by certain legal jurisdictions within the database locations, we...
Do You Allow Resellers To Oversell?

Yes we do. We enable overselling on ALL reseller accounts but only if it is requested by the...
Do You Have A Money Back Guarantee?

Yes! Each of Maxer Host's managed shared and reseller services carry a 30 day unconditional money...
Do You Offer DDos Protection?

A distributed denial of service attack (DDoS) occurs when multiple compromised systems flood the...
Do You Offer Dedicated IP's?

Yes! These are available in the order page of the client area under 'product add-ons.' You can...
Do You Offer SSL Certificates?

Yes! These are available in the order page of the client area. You can purchase these after you...
Do You Place Advertisements On My Site?

No, absolutely not! We will never insert any type of advertisement into your websites. Your site...
Do You Provide 24/7 Support?

Yes, we provide support 24 hours a day, 7 days a week through our support ticket service. You can...
Do You Provide Backups?

All our web hosting plans (including shared hosting, enterprise hosting, reseller hosting)...
Free Migration from Your Current Provider

Maxer Host offer a free website migration service. This is a service offered to new customers to...
How Can I Pay My Invoices?

Our products & services are predominantly subscription based and and therefore we recommend...
How Do I Upload My Designed Site?

You can upload your site using any FTP program. The FTP server is ftp.yourdomain.com and the...
How Long Does It Take To Upload My Site

Shared accounts are setup as soon as clearance of your first payment is confirmed. You will be...
Placing An Order - Security Checks

In order to ensure our time is used effectively and our accounts team are dealing with legitimate...
What Features Are Included?

We offer a large list of features. Shared, Enterprise & Reseller Hosting: Enterprise...
What Operating System Do You Run?

We run CloudLinux as our systems for Shared and Reseller Hosting Solutions, we also use the...